1. About these terms
These terms are an agreement between you and the Objentra team, represented by its founder and CEO, Dung Vu ("Objentra", "we", "us"). We're completing the procedures to open our company in Frankfurt, Germany. Our postal address is, or will soon be, on our Legal notice page. When you buy Pro, you buy it from Polar Software, Inc., our reseller and merchant of record. By downloading or using Objentra, or buying Pro, you agree to them. If you use Objentra for an organization, you confirm you may accept these terms on its behalf. Our Privacy Policy explains how we handle personal information.
2. Your licence
We grant you a personal, non-exclusive, non-transferable licence to use Objentra on computers you own or control, as long as you follow these terms.
- Standard is free for personal and commercial use, on any number of computers.
- Pro is licensed per person, for use on up to 5 computers at a time. Remove a computer from your account or from Objentra's settings to use Pro on another. You may not share one Pro licence between people.
Objentra, its name, design and code belong to us and our licensors. Open-source components are licensed under their own terms, listed in the app.
3. Pro, trial and payment
Free trial
New users can try Pro free for 30 days, without giving any payment details. When the trial ends, Pro features stop unless you buy Pro. Everything you made during the trial stays yours, including links AI created.
Payment
Pro is sold by Polar Software, Inc., our reseller and merchant of record. Polar processes your payment, charges any sales tax or VAT, and issues your invoice; Polar's own buyer terms also apply to your purchase.
Yearly
Yearly Pro renews automatically each year until you cancel. You can cancel any time from your account; Pro continues until the end of the year you've paid for. We'll tell you in advance before a price change applies to your renewal.
Lifetime
Lifetime Pro is a single payment. It gives you Pro, and every update to Pro, for as long as we offer Objentra, with nothing to renew. "Lifetime" means the lifetime of the product.
Refunds
If Pro isn't right for you, ask within 14 days of any payment, whether a first purchase, a renewal or Lifetime, and you'll get a full refund, no questions asked. After a refund, Pro stops and Objentra carries on as Standard. Outside those 14 days, write to us if something went wrong and we'll look at it fairly. None of this limits any right to withdraw or to a refund that your local law gives you.
When Pro ends
Your files and everything you created stay on your computers and keep working in Standard. AI stops making new suggestions, Sync pauses, and AI apps disconnect.
4. Your content
You own everything you create or bring into Objentra. We don't receive it unless you send it to us, and these terms give us no rights to it.
You are responsible for your content and for having the right to use it, including recordings of other people and documents you capture from the web. Some places require consent before recording or transcribing a conversation.
Objentra keeps version history and a 30-day Trash, but it is not a backup service. Please keep independent backups of important files.
5. AI and other services
AI suggestions
Objentra AI suggests links, properties and summaries. AI can be wrong or incomplete. You decide what to accept, and you should check anything important before relying on it. AI output is not legal, financial, medical or other professional advice.
AI providers
If you add a key for a cloud AI provider, Objentra sends the content you choose directly to that provider. Your use of the provider is governed by your agreement with them, and they bill you directly.
AI apps and cloud drives
If you allow an AI app such as Claude to read your files, or sync through a cloud drive, those services are provided by others under their own terms. We aren't responsible for them.
6. Acceptable use
Please don't:
- use Objentra to break the law or infringe anyone's rights;
- copy, resell or redistribute Objentra, or get around its licence checks;
- reverse engineer Objentra, except where the law allows it;
- interfere with our licence server or website, or try to access accounts that aren't yours.
7. Updates and changes
We improve Objentra over time and may add, change or remove features. For paid Pro, we change features only for a valid reason, such as security, the law or keeping Objentra working on new versions of macOS, and never so that Pro loses its main features. If a change significantly affects you, we'll tell you in advance and you may cancel. If we ever stop developing Objentra, we'll tell you well in advance; your files are kept in standard formats in your own folders, so they stay yours and usable whatever happens to Objentra.
We may update these terms; if a change is significant we'll tell Pro customers by email before it takes effect, and continuing to use Objentra after that means you accept it.
8. Disclaimer
Objentra is provided "as is" and "as available". To the extent the law allows, we make no warranties, express or implied, including that Objentra will be error-free, uninterrupted, or fit for a particular purpose. Nothing in these terms limits rights you have as a consumer that cannot be limited by contract. If you live in the EU or the UK, you keep your statutory rights for digital products, including the right to a product that works as described and to the updates that keep it working.
9. Limitation of liability
To the extent the law allows, we are not liable for indirect, incidental, special or consequential damages, or for lost data, profits or business. Our total liability for any claim relating to Objentra is limited to the amount you paid for Pro in the 12 months before the claim (for Lifetime, the price you paid), or US$50 if you paid nothing. These limits don't apply to liability that can't be limited by law, such as for intent or gross negligence, injury to life, body or health, or under product liability law.
10. Ending this agreement
You can stop using Objentra at any time. We may suspend or end a Pro licence if you seriously break these terms, after telling you why where we can. Sections 4, 8, 9, 11 and 12 continue after this agreement ends.
11. Disputes
If something goes wrong, please write to us first; most problems are solved by a conversation. Nothing in these terms takes away the protection that the consumer laws of the country where you live give you, including the right to bring a claim in your own courts.
12. General
These terms and the Privacy Policy are the whole agreement between us about Objentra. If any part is found unenforceable, the rest still applies. If we don't enforce a term right away, we haven't waived it. You may not transfer these terms without our consent; we may transfer them to whoever takes over Objentra, and will tell you if we do.
13. Contact
Write to support@objentra.app. A real person on the Objentra team reads and answers every message.